Terms & Conditions of Use

PRIVACY

According to the GDPR (General Data Protection Regulation) - "General Regulation on Data Protection" [Regulation (EU) 2016/679 of the European Parliament], EpiploWay informs you that:

  1. He has every right to contact the customer for his purchase by e-mail as well as to pass to third parties (transport company - courier) the necessary information for the realization of the contract (sale).
  2. The fields that are saved for the processing of the order are the following: Name, Home Address Information, Telephone, e-mail.
  3. For security reasons, the ip with which you make your purchase is stored.
  4. You have the absolute right to request by email the deletion of your account and all your details. Additionally you can request the processing of your data.
  5. You agree to the export to csv of all your data as well as to the orders you have placed on our site.

The online store epiploway.gr

strictly applying the principles of personal data protection, provided by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (N 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Protection Committee Personal Data, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any unfair use of your personal in no way discloses, discloses, sells, leases or exchanges your personal information and the information you submit to any third party. By submitting material to our server, you agree that the material does not contain untrue, illegal or in any way unsuitable for use and publication.

LEGAL NOTE

By visiting the website or using material from these websites, you accept the following terms. Please note that you are not allowed to use the Website if you do not accept the following terms.

1. Product Warranty

The manufacturer's guarantee is offered in all the goods of our online store. In case you wish to make a purchase and you have any questions about the product, the manufacturer or the duration of the offered guarantee, you can contact us through the contact methods mentioned in our online store (phone, email).

We point out that EPIPLOWAY.GR has made every possible and legal effort, in order to achieve the display in a clear and with the greatest possible accuracy, the products available on its website by viewing photos, descriptions, prices, dimensions and specific comments. so as not to confuse them with what is sold through the online store. However, this site may contain errors (typographical, numerical, and visual). Epiploway.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned by third parties or available on this Website.

2. Payment policy

The listed prices of the products in our online store are the final prices (including the legal VAT). These prices are set by our company and are competitive with the corresponding market prices. Our online store has the right to change prices without prior notice. In case the customer has already paid the amount stated in his order, the subsequent change, ie after the order and until delivery, price change will not affect the already defined and agreed price of the product sold.

3. Copyright

The content of this Website is the intellectual property of epiploway.gr, subject to any rights not expressly granted here. All the intellectual property rights of this Website that it contains belong to epiploway.gr or to third parties that are legally concerned. By accessing this Website you agree to be bound by the above copyright laws.

4. Third Party Websites

To facilitate your access to its websites, epiploway.gr may include links to Internet websites, which are owned or managed by third parties and are responsible for their own content..

5. Limitation of Liability

Epiploway.gr has made every effort to portray with the greatest possible accuracy the products available by viewing photos, descriptions and more specific comments. However, this website may contain errors (typographical, numerical and visual). Epiploway.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information mentioned or available on this Website.

6. Modification of the terms hereof

Epiploway.gr reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.

7. Product Warranty

The manufacturer's guarantee is offered in all the goods of our online store. In case you wish to make a purchase and you have any questions about the product, the manufacturer or the duration of the offered guarantee, you can contact us through the ways of communication mentioned in our online store.

8.Product Photos

Product photos may have color differences.

9. Pricing Policy

The prices of the products that are listed in our online store are the final ones (including the legal VAT), are determined by our company and are competitive with the market prices. Our online store has the right to change prices without notice. Of course, the customer pays the amount stated in his order and it does not matter if by the date of delivery the price has changed.

10. Applicable Law

All transactions you make through epiploway.gr are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (N 2251/1994) regulating issues related to distance selling.

11. Products delivery

The delivery of the products is done exclusively through cooperating companies (transport - courier) with epiploway.gr and is always done on the sidewalk.

The delivery time of the orders is 9: 00-17: 00. Please do not specify a delivery time as the delivery time will be arranged by telephone with the carrier.

12. Return - Product Replacement - Order Cancellation

The products supplied by the online store www.epiploway.gr can be returned and you can request their replacement. ) in which:

  1. with proven fault of epiploway.gr were sold wrong products or
  2. products of poor and defective quality (in order to determine the poor and defective quality and to replace the products, the customer is obliged to send us photos in digital format to info@epiploway.gr)

Also, we do not accept returns on products that have been modified / washed / used and are not returned in their standard packaging along with all purchase documents. Transportation, assembly and other additional services are non-refundable.

Epiploway.gr is not liable to users for damages that may arise from the execution or not of their order from the moment the products of the order were given to the carrier for delivery to the user. If there is such an issue, contact us and we will indicate the contact details of the transport company. Upon receipt of the products the customer has the obligation to check the product.

In case of return of products, which have been received by freight or courier, they must return to our headquarters in the same way, even in case of defective product (shipping is borne by the customer).

In any case and for all the above cases (1,2) the maximum return period for replacement can not be extended beyond fourteen (14) calendar days from the date of receipt. In addition, for all the above cases (1,2) the product to be replaced-repair must be accompanied by the original proof of purchase. For all the above cases (1,2) the products to be replaced-repaired must be in the condition received by the customer, completely unused (as new) and without damage and their packaging must be the one that normally accompanies the product and is in excellent condition, along with all the documents that accompanied the product (eg DAT, Retail Rep. etc.).

Before each return it is recommended to contact via e-mail at info@epiploway.gr

In any case, return and replacement is possible under the following conditions:

Specifically:

In case the products are not returned within 14 days then epiploway.gr may not accept any return and replacement.

Product that has been sold with an extra gift should be returned with the extra gift.

In case of repeated returns or in case epiploway.gr at its absolute discretion, considers that the consumer abuses the right of return or acts in bad faith is entitled to refuse the return of the product even if the above terms and conditions are met.

In case the customer refuses to receive the parcel (s), then the company epiploway.gr has the right to return only the value of the product. The transport costs in each case are borne by the customer. Prerequisite, to have preceded by telephone communication with the respective store where the purchase took place.

In the case of products to be returned in the above cases that you purchased from our online store, you should immediately notify us in writing by e-mail or by phone at the store where the purchase took place, on "Order Return Application" stating date / document number / name / purchase adjective within the above deadline. Provided that you will receive written return approval from epiploway.gr, the address to which the products to be returned must be the corresponding address of the respective store from where the purchase was made WITH THE INDICATION "RETURN REQUEST"

To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). In case you find a defect you must contact our online store immediately after delivery the same day via the contact form that you will find on our website or by email & by phone at the store where the purchase took place. The return policy of epiploway.gr does not concern defective products, which are covered by their respective guarantees

Order cancellation

The order can not be canceled

Finally, the prices of the physical store DIFFERENT from the prices of the online store.

13. Cookies

Epiploway.gr uses cookies to identify its users, ie small files that are automatically created on the hard drive of users' computers when they visit the website. These files may contain information such as which websites users visited or how much time they spent on them. In no case are they harmful to users' computers. Users have the option to disable them from their browser if they do not want to use them. In this case, however, they may not be able to use the services of the website.